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Privacy Policy

Effective Date: 16 April 2024

Agility Tech UK Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website, www.agilitytechuk.co.uk (the “Website”), as well as your rights concerning that information.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information

  • Account Registration: When you create an account, we collect your name, email address, postal address, phone number, and payment information.
  • Order Information: When you place an order, we collect your purchase details, payment information, billing, and shipping address.
  • Customer Support: We may collect information that you provide when you communicate with us, such as inquiries, feedback, or support requests.

1.2 Automatically Collected Information

  • Cookies: We use cookies to collect information about your browsing behaviour on our site, including IP addresses, browser type, referring URLs, and device information. For more details, please refer to our Cookie Policy.
  • Usage Data: We may collect information about how you use our Website, including the time spent on pages, click-through data, and other diagnostic data.
  1. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and communicate with you regarding your purchases.
  • Account Management: To manage your account, including verifying your identity and providing customer support.
  • Marketing: To send you promotional materials, newsletters, and offers that may interest you (you can opt out at any time).
  • Website Improvement: To analyse usage and improve our Website’s functionality, user experience, and services.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
  1. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping companies) who assist in delivering our services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring party.
  1. Security of Your Information

We are committed to securing your personal information and take reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You may request corrections to any incorrect or incomplete data.
  • Deletion: You may request that we delete your personal data, subject to certain conditions.
  • Withdrawal of Consent: Where we rely on your consent to process your data, you have the right to withdraw it at any time.
  • Data Portability: You have the right to receive your data in a commonly used format and to transfer it to another data controller.

To exercise your rights, please contact us at [email protected].

  1. Retention of Data

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including to comply with legal requirements and for dispute resolution. After this period, your personal information will be securely deleted or anonymized.

  1. Cookies

Our Website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our Website and enable certain functionalities such as remembering your preferences.

For more information on how we use cookies, please refer to our [Cookie Policy](insert link to cookie policy).

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend that you review this page periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Postal Address: Agility Tech UK Limited, 2nd Floor College House, 17 King Edwards Road, Ruislip, HA4 7AE

Thank you for trusting Agility Tech UK Limited with your information.